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Leasehold Administration Services

Specialist Leasehold Support

Clear Advice. Practical Solutions.

We help leaseholders, Resident Management Companies and Right to Manage companies deal with complex leasehold matters, service charges, major works and disputes.

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Welcome

Leasehold matters can be complex

Leasehold issues can involve significant financial commitments, technical information and complicated legal or administrative processes.

We provide clear, practical support to help clients understand their position, assess their options and take the appropriate next steps.

Whether you are dealing with service charges, major works, Right to Manage, disputes or tribunal matters, we help you navigate the process with confidence.

How We Can Help

Start here

What's Happening With Your Building?

Start with the problem. We'll point you to the service that usually fits.

  1. 01Your managing agent is not respondingService Charge Reductions
  2. 02You want to take control of your buildingRight to Manage Formation
  3. 03You've received a major works billMajor Works
  4. 04You're in a leasehold disputeLitigation
  5. 05Your matter may go to tribunalFirst-tier Tribunals and Courts

Expertise

How We Can Help

Six areas of leasehold work — clear advice on service charges, Right to Manage, major works, disputes and tribunal matters.

01

Service Charge Reviews

Are your service charges reasonable?

We help clients review service charge expenditure and understand whether charges appear reasonable and properly supported.

Who it is for
Individual leaseholders, RMCs and RTM companies who believe charges are unclear, excessive or poorly explained.
Timescales
Most reviews begin with the papers you already have. How long a reduction takes depends on the agent’s response and the complexity of the accounts.

What we handle

  • Review of demands, accounts and supporting invoices
  • Correspondence with the managing agent or freeholder
  • Questions on value, duplication and unnecessary spend

  1. 01 Review

    We look at the demands, accounts and what you are actually being asked to pay.

  2. 02 Identify

    We separate reasonable costs from charges that look excessive, unclear or poorly evidenced.

  3. 03 Write

    We write to the managing agent or freeholder on your behalf.

  4. 04 Follow through

    We stay with the matter until you have a clear result or a clear next step.

Discuss Your Service ChargesExplore Service

02

Right to Manage

Considering taking control of your building?

We provide support and guidance to leaseholders and RTM companies navigating the Right to Manage process.

Who it is for
Qualifying leaseholders who want to take control of how their building is managed, without buying the freehold.
Timescales
RTM is a statutory process. Timescales depend on qualification, participation and how the existing landlord or agent responds.

What we handle

  • Eligibility and participation
  • RTM company formation and administration
  • Handover of management from the existing agent

  1. 01 Assess

    We discuss your building and whether the qualifying criteria are likely to be met.

  2. 02 Prepare

    We help establish the RTM company and get participating leaseholders organised.

  3. 03 Establish

    The statutory process is followed so the company is in a position to take on management.

  4. 04 Take Control

    Management transfers to the RTM company, with clearer control for leaseholders.

Find Out If RTM Is Right For YouExplore Service

03

Major Works

Need clarity on major works and associated costs?

We help clients understand major works proposals, the associated costs and the processes involved.

Who it is for
Leaseholders, RTMs and RMCs facing a Section 20 notice, a large bill, or a project that does not feel properly explained.
Timescales
Advice can start as soon as you have the notice or tender pack. Project timescales then follow the building, not a generic timetable.

What we handle

  • Tender and cost scrutiny
  • Section 20 consultation questions
  • Whether the proposed works appear necessary and correctly procured

  1. 01 Review the pack

    We read the proposal, estimates and consultation papers you have received.

  2. 02 Test the process

    We consider whether the correct consultation and procurement steps appear to have been followed.

  3. 03 Advise on cost

    We help you understand whether the figures look reasonable for the work described.

  4. 04 Support the project

    We stay involved so questions are asked before money is committed, not after.

Get Advice About Major WorksExplore Service

04

Litigation

Facing a leasehold dispute?

We provide practical support for clients dealing with leasehold disputes and matters that may require formal action.

Who it is for
Leaseholders and management companies when correspondence has stalled, or a disagreement is starting to escalate.
Timescales
Early advice is usually quicker than waiting until a deadline arrives. Formal steps then depend on the other party’s response.

What we handle

  • Service charge disputes
  • Formal correspondence with landlords and managing agents
  • Preparing the file before specialist legal advice is needed

  1. 01 Understand the issue

    We establish what has happened, what is in dispute, and what you want to achieve.

  2. 02 Organise the papers

    Lease, demands, notices and correspondence are put in order so the position is clear.

  3. 03 Set out options

    We explain the practical routes, including negotiation, formal letters and further action.

  4. 04 Support next steps

    We help you respond and, where needed, work alongside specialist legal advisers.

Discuss Your Leasehold DisputeExplore Service

05

First-tier Tribunal & Courts

Need support with a tribunal or court matter?

We assist clients dealing with leasehold matters involving the First-tier Tribunal and relevant court processes.

Who it is for
Leaseholders, RTMs and RMCs facing a tribunal application, court papers, or a forfeiture threat.
Timescales
Tribunal and court timetables are set by the forum. Early organisation of the papers is what we can control.

What we handle

  • First-tier Tribunal (Property Chamber) applications
  • Preparing documents and evidence
  • Support defending forfeiture action

  1. 01 Clarify the forum

    We help you understand whether the matter belongs in the Tribunal, the courts, or neither yet.

  2. 02 Assemble evidence

    We organise the lease, accounts, notices and correspondence the decision-maker will need.

  3. 03 Prepare the application

    Where appropriate, we make or support the application and keep track of dates.

  4. 04 Stay with you

    We provide practical support through the process, alongside legal representation where required.

Discuss Your Tribunal or Court MatterExplore Service

06

Service Charge Recovery

Recovering unpaid service charges.

We support clients dealing with the recovery of outstanding service charge payments.

Who it is for
RTMs, RMCs, freeholders and buildings where unpaid charges are putting maintenance and other residents under pressure.
Timescales
Recovery starts with a clear account. How quickly money comes in depends on the leaseholder’s response and whether further steps are needed.

What we handle

  • Establishing what is properly due
  • Recovery correspondence and follow-up
  • Support for the building, not only the individual debt

  1. 01 Establish the debt

    We confirm what is owed, why it is due, and that the demands are in order.

  2. 02 Write and follow up

    We pursue recovery in a structured way, with a clear paper trail.

  3. 03 Protect the building

    The aim is to restore cash flow so maintenance and other residents are not left carrying the gap.

  4. 04 Escalate if needed

    Where payment still does not follow, we help you understand the next available steps.

Discuss Service Charge RecoveryExplore Service

How we work

A Clearer Way Forward

Four steps from first conversation to the appropriate next step.

  1. 01

    Tell us about your situation

    Contact us and explain the leasehold issue you are dealing with.

  2. 02

    We review the position

    We consider the information available and identify the relevant issues.

  3. 03

    We explain your options

    We explain the available options and the appropriate next steps.

  4. 04

    We support you

    Where instructed, we provide ongoing support through the relevant process.

Discuss Your Situation

Why choose us

Why clients choose us

  1. 01

    Specialist knowledge

    We focus on leasehold matters and understand the complexities that leaseholders and property companies can face.

  2. 02

    Clear communication

    We explain complex matters in straightforward language so clients can understand their position.

  3. 03

    Practical approach

    Our focus is on finding a practical way forward rather than creating unnecessary complexity.

  4. 04

    Professional support

    We work with clients throughout the process, providing structured support when it is needed.

Helping You Navigate the Leasehold Process

Every property and every building is different.

Whether you're dealing with a difficult managing agent, considering exercising your Right to Manage, or facing major works, understanding the correct process is essential.

Our role is to help make that journey as straightforward as possible.

We work alongside leaseholders to provide practical guidance, helping you understand the available options, the likely timescales and the steps involved before important decisions are made.

Frequently Asked Questions

Have a leasehold issue you need help with?

Every situation is different.

Tell us about your circumstances and we can help you understand the appropriate next steps.

Discuss Your SituationContact Us