Victorian building facade in Llandudno, North Wales
Classic building facade with columns and a clock
Row of white Edwardian houses in Kensington, London
Apartment house in London

Legal

Complaints Procedure

How we handle complaints.

We aim to deliver a professional service. If you are unhappy with any aspect of our work, please contact us so we can investigate promptly.

Please provide your name, contact details and a clear description of the issue. We will acknowledge your complaint and respond within a reasonable timeframe.

Questions? Contact us.